Prior notification is required to start operation as a vehicle roadside assistance partner. The roadside assistance partner shall keep the supporting documents and proof of notification at the place of business.

The roadside assistance partner covers the Regional Units where it operates with its own means.

The road assistance partner has launched an activity with the tax authority responsible for the activity of vehicle assistance.

Conditions for roadside assistance of vehicles: The roadside assistance partner shall have at least one (1) privately owned truck (platform, tow truck) per continental Regional Unit of operation and on the islands where it operates, with a gross weight of more than four (4) tons, which has a geospatial positioning system (GPS) installed. In addition to the above minimum mandatory vehicles, the roadside assistance partner may have an unlimited number of vehicles of any kind (such as cars, trucks or two-wheelers). The roadside assistance vehicles shall be wholly owned by the roadside assistance partner or held under retention of title or under a lease or leasing contract. If the partner is only a heavy vehicle roadside assistance partner then, instead of the above vehicle, it must own at least one (1) truck over nineteen (19) tons (platform, tow truck).

Conditions for staging and transhipment areas: The roadside assistance partner has at least one (1) waiting and transhipment station in each P.E. of mainland Greece and on the islands where it operates. The waiting and transhipment station must have: (a) a ground floor office and waiting room, with sufficient space for the reception of the passengers of the vehicles (b) at least one WC (c) at least one telephone connection (d) a computer (e) a device for wireless communication with roadside assistance vehicles (f) a covered ground floor area of sufficient size, with a trench inspection pit or lifting equipment g) parking space for the roadside assistance partners vehicles. The space must be legally existing with respect to the construction and use as a vehicle roadside assistance partner and must meet all requirements to operate as a vehicle roadside assistance partner in accordance with the applicable building and building code regulations, the fire protection regulations, the general and specific planning regulations in force at the time, as well as the building specifications of the legislation specific to the activity. The supporting document Certificate of the main use of the premises by a private engineer is not required for roadside assistance undertakings for vehicles already operating with a certificate of legal operation or a licence and submitting a notification of change pursuant to Article 213 par. 1 ν. 4442/2016 (A108). For the calculation of the minimum number of waiting and transfer stations the P.E. Central Sector, North Sector, West Sector and South Sector of the Region of Attica (former Athens Prefecture) are counted as one Regional Unit.

The vehicle roadside assistance partner has a round-the-clock call centre with call recording.

The natural person who is the operator of the activity or the natural persons representing the legal person must not have been irrevocably convicted of smuggling, trafficking or use of drugs, trafficking in human beings, intentional homicide, attempted homicide, fraud, theft, forgery, counterfeiting, use of forged documents, robbery, desertion, embezzlement, usury, bribery.

Conditions for technical staff: The roadside assistance partner shall employ at least the following technical staff on any type of employment relationship and on full-time or part-time contracts: a) In each continental P.E., in the P.E. of Crete, but also in the islands of Evia, Rhodes, Corfu, Corfu, Lesvos, Zakynthos, Kefalonia, Chios, Kos, where they operate, at least four (4) employees, of which at least 50% must be qualified as mechanics or electricians and the rest as drivers. b) Partners offering roadside assistance on islands other than those mentioned above, at least two (2) employees, of which at least 50% must be qualified as mechanics or electricians and the rest as drivers. (c) One (1) mechanic or electrician driver in the (1) one (1) electrician and electricians technician (electricians and engineers) at the waiting and transhipment stations at their disposal. The minimum technical staff may include and count the owner or owners of the roadside assistance partners business, provided they are qualified in accordance with Article 2 of Law No. 3651/2006. For the purpose of calculating the minimum number of staff, the Regional Unit of the Central Sector, Northern Sector, Western Sector and Southern Sector of the Region of Attica (formerly the Prefecture of Athens) are counted as one Regional Unit.

Mechanical or electrical drivers must have at least the following qualifications: a) a driving licence of a category appropriate to the type of vehicle they drive; and (b) at least two years proven experience in a vehicle of the type for which the vehicle is intended. at least two years of proven experience in a garage as a mechanic or electrician If they have a degree from a lower technical school, they must have at least one (1) year of experience. If they have a degree from a higher technical school, they shall not no previous experience is required.